Some users may get a 504 Error when trying to log in to the platform Tuesday 27th April 2021 18:08:48


Some users reported an issue with logging in to the platform while getting a 504 Error. The issue seems to be sporadic and isolated to specific regions. Our team is working on identifying the root cause of the issue.

The issue was fully resolved

Our team was able to restore full functionality and we are monitoring the system.

Our team was able to confirm that once trying to log in for the second time the issue is being resolved. We are still investigating the root cause but can confirm that the issue has limited impact on a small number of users.